Meeting Your Needs

Appointments : Please telephone, email or text in advance, especially if you wish to make multiple bookings.  (01403 267728/ 954 3410)

Cancellations : Your treatment time is reserved exclusively for you.  In consideration to other clients, we kindly request 24 hours’ notice if you wish to cancel.  Non-attendance will incur a 50% cancellation fee.

How early should I arrive? : We recommend you arrive approximately 5 minutes early.  Should you arrive late, your appointment may need to be shortened to allow us to be on time for the next client.

Allergies, disabilities or ailments : Please advise us in advance of your appointment if you have these or any other medical conditions of which we should be aware.

Privacy : Your privacy will be protected at all times; you will be left to change in private.

Please openly discuss your treatment expectations.  Therapies and treatments are a very personal and individual experience.  We will do our very best to exceed your expectations !